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职位招聘

博纯公司 - 技术服务工程师
Perma Pure - Technical Service Engineer

发布日期

2017-04-18

职位类别

客户服务

工作地点

北京

公司 / 部门

博纯

COMPANY OVERVIEW 公司简介

Perma Pure is the worldwide leader in providing unique gas sample conditioning solutions. We use Nafion along with a broad array of technology and expertise to help our customers analyze gas stream samples safely and accurately. Perma Pure China business is put on a steep growth path but required the expertise of this position with a proven-track-record in related-industry to achieve operations excellence, taking multiple roles in tech support, System field service and sales support.

REQUIREMENTS, EDUCATION, TRAINING/EXPERIENCE 职位要求

1. University degree in electronic & mechanic engineering
机械/电子专业学士学位
2. 3+ years of experience in an engineering or technical role; experience in the chemical process, petroleum, scientific instruments with CEMS (continuous emission monitoring system) application knowledge. Experience in gas analyzer industry is a plus
3年以上工程或技术经验,具有连续烟气监测系统的知识和经验;最好熟悉过程工业如化工、石化及科学仪器和气体分析行业背景
3. Ability to read and interpret technical specifications, process flow diagrams, P&IDs, and wiring diagrams 能够解读机械电子技术规格和管线图等
4. Familiarity with process monitoring equipment and/or instrumentation is required
熟悉过程监控设备仪器等
5. Experience working in an ISO 9001 environment or regulated industry is a plus
最好有ISO9001行业工作背景
6. Manufacturing engineering experiences, installation, maintenance & repair work
制造工程经验,熟悉仪器设备安装、维护和维修
7. Able to work with minimal direct supervision
较强的自我管理能力

RESPONSIBILITIES 工作职责

1. Provide technical support and field service to customers and distribution channels
为终端用户和分销渠道提供技术支持和现场服务
1) Answer technical questions 解答技术问题
2) Diagnose repair requests and identify root cause 诊断维修需求并确认原因
3) Complete warranty and service repairs 提供保修和维修服务
4) Provide site installation and maintenance for System products
提供系统仪器的现场安装和保养服务
5) Provide technical and service training to end-users and distribution channels
为客户提供技术和服务相关的培训,如问题判断、仪器安装及维修保养
2. Provide technical support to Sales Team 为销售团队提供技术支持
1) Answer technical inquiries from existing and prospective customers
解答客户技术问题或提供技术反馈
2) Develop and/or customize technical literature for the market
编制和整理用于市场和销售的技术文档
3) Act as inside sales person to supplement (and back up) the Sales Manager
为销售团队提供销售支持
3. Coordinating field service work and to maintain relation with sales channels and end-users
会同客户协调现场技术服务并维持良好业务关系
4. Supporting company policies and procedures, goals and objectives, local regulations, and goods quality assurance practices. 支持和贯彻执行公司规章和行业法规,保证服务质量
5. Maintains safety and quality standards at all times. 高标准执行安全控制措施
6. All other duties as assigned. 履行其他指定的职责

COMPETENCIES 能力要求

1. Good Communication Skills, Results Orientation, Flexibility, Adaptability, Attention to Detail, Takes Initiative/Highly Motivated, Concern for Quality & Safety.
较强的沟通能力,结果导向,适应力强,注重细节,积极主动,关注质量和安全等
2. Ability to prioritize multiple projects, Be enthusiastic, cooperative, and positive behavior with team work oriented.
能够很好地计划并执行多任务和多项目操作,展现积极良好的团队协作精神


上一条职位: SPS公司 - 销售工程师
下一条职位: 福帝斯公司 - 质量工程师

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